Introduction

At Knowledge Wave Trading, we value the privacy of our customers and are committed to protecting their personal data in accordance with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and other applicable data protection regulations. This Privacy Statement outlines our practices regarding the collection, use, and protection of personal data.

Data Collection

We collect personal data that you provide to us when you use our online services (www.kw.sa), visit our physical stores, or interact with us through various channels. This data may include, but is not limited to, your name, contact information, payment details, purchase history, and browsing behaviour.

Collection of Location Data

We may collect location data from you for the following purposes:

• To deliver your orders to the correct address.
• To show you the nearest branches based on your location.
• To inform you if certain products are unavailable in your location.

This location data is used solely to enhance your shopping experience and ensure we provide you with the most accurate services.

Purpose of Data Processing

• To provide you with the products and services you request.
• To improve our offerings and your customer experience.
• To communicate with you regarding your account or transactions.
• To conduct market research and analysis.
• To comply with legal obligations and enforce our terms and conditions.

Data Sharing and Disclosure

We do not share your personal data with third parties except as necessary to provide our services, for legitimate purposes, to comply with the law, or to protect our rights. When we do share data, we ensure that appropriate safeguards are in place to protect your privacy.

Your Rights

You have rights concerning your personal data, including:

• The right to access and obtain a copy of your data.
• The right to request the correction of inaccurate data.
• The right to request the deletion of your data under certain conditions.
• The right to object to the processing of your data.